Shipping policy

Shipping Policy

At ORLUXE DELUX, we are committed to delivering your country rings and pendants quickly and safely, no matter where you are in the world.

Processing Time
All orders are processed within 1–3 business days. Once your order is confirmed, you will receive a confirmation email and your item will be prepared for shipment.

Shipping Time
We offer FREE Worldwide Shipping on all orders. Estimated delivery times:

  • USA & Canada: 7–12 business days

  • Europe: 7–12 business days

  • Australia & New Zealand: 8–14 business days

  • Latin America: 8–15 business days

  • Rest of World: 10–15 business days

Please note that delivery times may vary depending on your location, customs processing, and demand during peak seasons.

Tracking Your Order
Once your order ships, you will receive a tracking number via email. You can use this tracking number to monitor your delivery in real time.

Customs, Duties & Taxes
International orders may be subject to customs fees or import duties depending on your country. These charges are the responsibility of the customer.

Shipping Delays
During high-demand periods such as holidays or major events (like the World Cup), shipping may take slightly longer. We appreciate your patience.

Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers.

If you have any questions about your order, please contact our support team and we will be happy to help.